How do I place an order?
Choose a product, add it to your cart, continue to checkout, enter your delivery details, choose from the payment methods offered and review the final amount before submitting. See the How to Order guide.
How can I track my order?
Use the Track Order page and enter the order ID shown after you submitted your order.
Where can I find my order ID?
Your order ID appears after an order is submitted. Keep it for tracking and when contacting support. If you cannot find it, contact us with the phone number used for the order.
Is Cash on Delivery available?
COD is available when displayed as a payment option during checkout. See the Cash on Delivery details.
How much is delivery?
The applicable delivery charge, if any, is shown in the checkout summary before you submit the order. Review that amount before confirming.
Can I change or cancel an order?
Contact WOVARA as soon as possible with your order ID. Changes may not be possible after the order is prepared or handed to the courier.
What if my item arrives damaged or is incorrect?
Contact us promptly with your order ID and clear photos of the item and packaging. Please wait for instructions before returning or sending anything. Read the Refund & Exchange page.
How do I contact WOVARA?
Use the WhatsApp or email contact options on our Contact page. Include your order ID when asking about an existing order.